What should I do if my parcel was damaged upon delivery?Updated 2 months ago

If you noticed that your parcel is damaged when you sign for it, please request the courier to make a remark on the shipping label. 

Please keep the original packaging and send an email to [email protected] as soon as possible. Be sure to include pictures of the damage and your order number in your message.

Once we obtain all of the relevant information it will usually take around 5 business days to process a return and new order.